Shipping policy

Last updated: July 2026

Thank you for visiting our store. All of our products are digital downloads, which means you receive your items instantly—nothing is mailed to your home.

No Physical Shipping

Because our products are digital:

• There are no shipping fees

• There are no delivery delays

• You will not receive anything through the postal service

Everything is delivered electronically.

How You Receive Your Digital Files

After you complete your purchase:

• A download link will appear on the checkout page

• You will also receive the link by email

• You can save the files to your computer, tablet, or phone

If you ever misplace your files, just reach out. We’re happy to help you regain access.

Delivery Time

Digital products are delivered immediately. Most customers receive their download link within seconds of checkout.

If your link does not arrive, please check your spam or junk folder. If it’s still missing, contact us and we will resend it.

No Shipping Returns

Since nothing is physically shipped, there are no returns related to shipping. For information about refunds, please see our Return Policy.

Need Help?

If you have any questions or need assistance with your digital download:

Email: support@familyinfosystems.com Response Time: 1–2 business days